Shipping & Returns | Discount Adidas Soccer Jerseys Online
 

Shipping & Returns

Shipping

Shipping is an important step for customers. Soccer Jerseys Online Store is aimed at serving our customers best. All the items on our website are free shipping on orders over $90 and offer safe package. Soccer Jerseys Online Store cooperate with best express delivery company, such as EMS, DHL, TNT.

We are responsible for every customer so it would take us 3 days to ensure the items are in perfect conditions with accurate shipping information. Please be patient. Soccer Jerseys Online Store need to check the items carefully and make sure the items are in good conditions, and all aspects will meet customers' needs. So the items will be sent out in 3 days to customers.

Generally, it will take about 7-12 business days that customers can receive the items. Customers can track the items according to the number, and Soccer Jerseys Online Store will always pay attention to tracking it, and make sure customers can receive the items timely and quickly. If do not receive the order within 12 business days, please contact us in time. Soccer Jerseys Online Store will help you solve this problem. Package transitting time normally takes 7 business days, depending on the destination, holidays and factors beyond Postal Service's control. If there is a little delay, please have more patience.

Return

You can contact us via email. Once receiving the reflection, Soccer Jerseys Online Store will reply to you within 24 hours. Before sending the items back, customers need to take some pics of the received items. Soccer Jerseys Online Store need to have a confirmation of the problem, because the items have been checked carefully, and if still have some problems, Soccer Jerseys Online Store need to improve itself. Hope for your understanding and cooperation.

When everything is ok, Soccer Jerseys Online Store will send the returned address to customers via email. Once receiving the returned items, Soccer Jerseys Online Store will make a refund to customers at once, and send the refund evidence to customers.

Exchanges

To exchange a product, you should email us and inform us of the reason in advance. We will then provide you with further instructions. The goods can be exchanged with the products not worn and in the original condition with all the original packaging and label .When returning the item for an exchange, please make sure that your contact information and instructions are correctly. All shipping costs associated with the exchange of goods are the responsibility of the consumer.

Note:

If customers want to exchange or return items, please contact us firstly. Once we receive the information from customers, we will solve the problem as soon as possible. Customers need to take some pics of your received items, in this way, can protect both sides benefits. And once we confirm there is really something wrong with the items, we will send the returned address to customers via email.

If customers send the items back to us without agreement, customers need to be in charge of this. Soccer Jerseys Online Store have clear and strict regulations, and the returned items have been in charge of after-sales department not shipping department, please do not shipping back the items as the shipping address, or Soccer Jerseys Online Store can not receive the items.

Only when receive the returned items,Soccer Jerseys Online Store can make a refund to customers asap. About this, customers can be at ease. When you ship back the items, you can get the tracking number, so that both sides can track the returned items. Hope for your understanding and cooperation.

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